FAQ

To become your distributor, what are your sales goals?

We appreciate your interest in partnership! To discuss distributor terms and sales targets, let's schedule a call to align on mutual expectations. Please share your market insights, and we’ll tailor a plan together.

How long will it take you to provide us with a design plan?

Our standard design proposal takes 24 hours after confirming requirements. For complex projects, we’ll provide a timeline upfront to ensure clarity.

What are your equipment manufacturing standards?

All equipment is manufactured to international standards (ISO, CE, etc.), with rigorous quality control. Specific certifications can be shared upon request.

How do you pack equipment?

We follow customized packaging protocols to ensure safe transit, including moisture-proofing, shock-absorbent materials, and export-grade crating. Detailed specs are available.

Can you design equipment based on our size?

Yes! We offer minor adjustments to standard sizes. For major modifications, our engineers will assess feasibility and provide solutions.

How many years has your company been making this kind of equipment?

With 25+ years of expertise, we’ve refined our technology and reliability—backed by thousands of satisfied clients worldwide.

What certificates does your equipment have?

Full certifications (CE, ISO, etc.) are listed in our compliance report. Happy to send it over—just let us know your email!

How can I become your agent?

We value long-term agents! Contact our partnership team at [email] to discuss market potential, support, and benefits tailored to your region.

Where is your factory?

Our manufacturing base is in Changzhou, Jiangsu, China—a hub for industrial innovation. You’re welcome to visit or schedule a virtual tour!

Do you provide free spare parts?

Yes! We include critical spare parts with each order to minimize downtime. Extended support plans are also available.

Do you have a detailed and professional installation manual?

Absolutely! Each shipment includes step-by-step multilingual manuals, plus video guides. Technical support is just a call away.

Can OEM accept it?

Yes, we specialize in OEM solutions! Share your logo, specs, or branding needs, and we’ll handle the rest.

Do you provide samples? Free or paid?

Samples are available for quality verification at a competitive fee (deductible from bulk orders). Contact us for a quote!

What is your payment period?

Standard terms are 100% upfront for new clients. Trusted partners may qualify for flexible options—let’s discuss!

What is your minimum MOQ?

MOQ starts at 10 units, but we offer scalable solutions. Need a trial order? We’ll find a win-win arrangement.

Are you a trading company or a manufacturer?

We’re a direct manufacturer with full R&D and QC control—no middlemen, just guaranteed quality and pricing.

How long is your delivery time?

Lead time depends on order volume and destination . Share your port, and we’ll give a precise estimate.

How many production lines does your factory have?

Our 4 fully automated lines ensure fast, consistent output. Capacity: [X] units/month to meet your demand.

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